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Privacy Policy

Last updated: 9/11/2025

Chimera Fulfilment (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website chimerafulfilment.com.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our Site, you may provide personal data such as:

  • Name

  • Email address

  • Contact information

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on each page

  • Cookies and similar tracking technologies

c. Cookies

Cookies are small files stored on your device to improve user experience. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site

  • Improve user experience and site functionality

  • Respond to inquiries and provide customer support

  • Send updates, newsletters, or marketing communications (if you’ve opted in)

  • Comply with legal obligations

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3. Legal Basis for processing

 

We process your personal data under one or more of the following lawful bases, as defined by Article 6 of the GDPR:

  • Consent: You have given consent for us to process your personal data for a specific purpose.

  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering a contract.

  • Legal Obligation: Processing is necessary to comply with a legal obligation.

  • Legitimate Interests: Processing is necessary for our legitimate interests, provided these are not overridden by your rights.

4. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

  • Service providers who assist with site operations (e.g., hosting, analytics, payment processing)

  • Legal authorities if required by law or to protect our rights

All third-party service providers are required to keep your information secure and use it only for legitimate business purposes.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
When data is no longer needed, it will be securely deleted or anonymised.

6. Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with a data protection authority

To exercise these rights, contact us at info@chimerafulfilment.com. If you are located in the EU we will respond within 1 (one) month as required by the GDPR.

7. Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our Site is not intended for children under 13 (or 16 where applicable). We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Chimera Solutions PTY LTD
Email: info@chimerafulfilment.com
Address: 51 Merri Concourse, Campbellfield VIC 3061

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